If you are experiencing any of the below symptoms, please do not attend your appointment and call to rebook.

  • A high temperature
  • A new continuous cough

Appointments at our clinics can be booked, cancelled or rescheduled by calling the service intelligence centre.

  • Details of clinic locations and opening times can be found in our locations section.
  • A limited number of same-day appointments may be available but must be booked by speaking to a member of our service team. These will be booked on a first come first served basis.
  • Please plan to arrive at least 10 minutes before your appointment and allow plenty of time for your visit. If you are more than 10 mins late we may not be able to see you and may ask you to book another appointment.
  • If you are unable to attend please cancel your appointment so that it can be made available to others.

You may want to consider using our free TEST AT HOME service, available 24 hours a day it offers STI testing for Chlamydia, Gonorrhoea, Syphilis & HIV with results by text.

To speak to a member of our Intelligence Centre Team

Call 0300 303 9970

Monday to Friday - 8 am to 8 pm, Saturday 8 am to 1 pm.

Our online booking system will launch in the coming weeks. Check back regularly for the latest updates.

Coming Soon
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